Hurray! BigCity won the “Best Campaign In India” award for Britannia Milk Bikis Nickname Contest
In today’s digital age, consumers expect seamless omnichannel purchasing experiences. A lack of this can impact brand perception and sales. Here are key factors to enhance customer engagement beyond the transaction phase:
86% of customers will pay more for a better customer experience. 51% of customers stay loyal to brands offering personalized suggestions. 71% of consumers feel frustrated by impersonal shopping experiences. 20% increase in customer satisfaction with improved customer journeys. 400+ brands worked with by BigCity. 6000+ campaigns conceptualized by BigCity.
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